Two years ago we set out to build a company that focused solely on delivering great services in the areas of content marketing and compliance. We chose not to rely on the legacy of past practices as the basis for our new company. Instead, we challenged the conventional formula and created a new approach and new processes.
Our approach to content marketing and compliance services is different. We have created brands for each of our service offerings to give them individual personality and identity which enables us to have a modular approach for our service delivery.
We're big believers of keeping it simple - each service module provides a particular service. Our service "stacks" enable clients to use one or more of our service modules. In isolation each of these service modules work great, but when put together, they work even better!
We believe our client promises set us apart
1. Happy and you'll know it 🙂
We'll make sure our people enjoy what they do. This means they can give you the friendliness, enthusiasm and can-do attitude you've every right to expect. Happy staff means a happy company.
2. Simple and clear pricing
We keep our prices straightforward and easy to understand. We stick to fixed pricing where possible. This means that you will always know how much in advance our services will cost.
3. Upfront, no cover-ups
Honesty is always our policy, so we'll give you clear commitments and genuine offers. Any terms and conditions will be in large print, not small print - no "ifs", no "buts" and no hidden catches.
4. Helpful every click of the way
From the moment you first visit us and for as long as we're in touch, we'll make sure your experience is as good as it can be. We are always looking at ways to improve our customer experience.
5. Flexibility when you need it
Everyone's different and that's why we'll do everything we can to work around you. Need something outside the scope of our service modules or standard service offering? Let us know and we'll see what we can do.
The lifeblood of Supportica is our people. As a tight-knit team of strategists, creatives, and compliance professionals, we’re devoted to a culture that cultivates and work.
Meet our co-founders
Sana Khan is an experienced lawyer (qualified Barrister-at-Law), Author and lecturer in law & compliance.
Sana is also an anti-money laundering specialist with CAMS qualification as well as being a data protection specialist with CIPP/E, CIPP/M and CIPP/US qualifications.
Sana has together with Eoghan Nihill created a special certificate in partnership with ACAMS on the topic of "Anti-Money Laundering and General Data Protection Regulation."
Sana is also an experienced DPO and MLRO.
.Eoghan Nihill is dual qualified solicitor both in Ireland and in England and Wales. In addition, to be a qualified lawyer Eoghan is a chartered tax adviser.
Eoghan has gained experience in compliance, risk and governance matters while working in private practise and has gained vast international experience in these subject areas which extends to working both offshore and onshore.
Eoghan is a data protection specialist with CIPP/E, qualification.
Eoghan is also an experienced DPO and MLRO.
Zahra Khan is an experienced Human Resources & Marketing professional with over 7 years national and international experience in a number of different sectors from Technology, Consulting, Health Care and Marketing & communications.
Zahra has experience in lecturing and training in a number of management subjects both at national and international level.
She has published the ebook titled "Right from the Start- Essential HR for Start-Ups and Early Stage Companies."
Behind the scenes
We're smart, we're hard working, we're easy to talk to, and we love a challenge.
Our team is made up of marketing, MBA, legal and compliance graduates and professionals with extensive international experience.
At Supportica, we believe in treating other people like we want to be treated; with friendliness, patience and respect. We believe that our service areas are in some of the most dynamic and exciting industries to work in and that it is a privilege for us to connect, encourage, develop these areas.
Supportica's performance stems from the can-do attitude built into every Supportica employee’s DNA. We love what we do, and with our energy and drive we consistently challenge norms and reach seemingly impossible heights.
We are inspired by the energy created when people come together.
Its our modular approach to services that sets us apart. We have a business presence in Ireland (Dublin), United Kingdom (London) and Bulgaria (Varna). There are a lot of agencies that do what we do. They share the same what and how, but our partners work with us for our why and our who. We're minds and makers with business sence
Its our modular approach to services that sets us apart. We have a business presence in Ireland (Dublin), United Kingdom (London) and Bulgaria (Varna).
Our success is not only due to the quality of our work, its down to our attitude, our approach and the way we treat our clients.
At Supportica, we believe in being more creative than we need to be and having fun while we are at it.
Our success is down down to our believe in team work and collaboration. Our motto for teamwork is "Individually, we are one drop. Together, we are an ocean."
We’re big believers in the power of keeping it simple and straightforward. Every initiative we’ve undertaken to make something easier for our clients has always paid off.
We’re good people, and we care. Service with a :)
The values that keep us heading in the right direction
At Supportica, we do business on the basis of five common values, “I CARE” values. Our culture, brand and success are underpinned and guided by these core values. Quite simply, they guide what we do, why we create and who we hire. As our business continues to evolve and grow, these five values remain constant.
Our success is based on integrity, customer focus, accountability, respect, and excellence. More than mere words, we believe our values are the essence of our business and instrumental to the way we work and operate day in, day out.
These values determine our actions in our daily interactions with clients and business partners as well as in our teamwork and our collaboration with each other.
Integrity We do what’s right
We make decisions, both big and small, with a focus on what is ethically right. Above all, we are committed to the greater good — for our business, our clients and our industry.
Client Focus We look to delight our clients
Customers are our lifeblood. We put our clients at the centre of everything we do. Without happy customers, we're doomed. Clients don’t care how much we know until they know how much we care. Our success comes from their success. Our growth comes from their growth.
Accountability We take personal responsibility for our actions and out work
We make personal commitments — to our clients, colleagues, business partners, and jobs. We hold ourselves accountable for keeping those promises, and we take individual responsibility for the decisions we make to get results for our clients. We build trust with our clients by delivering on our promises.
Respect We treat people with dignity and consideration
We treat each other and our clients with dignity, consideration, open-mindedness and respect. By valuing diverse styles and skills, recognising each individual’s contribution, and staying open to each other’s perspectives, we cultivate an environment of innovation and collaboration — which pays off in the way we solve problems for our clients. It’s not about who is right, it’s about what is right.
Excellence We insist on quality
The journey to excellence never ends — we always aim higher for our clients and partners. The opportunities for us to make a difference and improve are everywhere, often found in the little things. We take action with success in mind and focus on results, constantly finding new ways to innovate and improve, and we measure our progress. We always have a positive mental attitude.