We help to make your business aware of your data protection compliance obligations and work with you to create and implement suitable compliance frameworks so you can focus on doing what you do best – growing your business.

We provide GDPR, privacy and data protection compliance solutions to businesses to help them meet their regulatory and compliance obligations in a straightforward and cost-effective manner.

Our Services

Data Protection (GDPR) Services

Data protection compliance has never been as important as it is today. The EU General Data Protection Regulation (GDPR), set to take effect on 25th May 2018, will place significant legal responsibilities on organizations that collect, store or process data. 

For the first time, monetary sanctions of up to 4% of global annual turnover will apply to breaches of the regulation. It also includes additional measures to protect the personal data of EU citizens.

We understand the value of data to your business and the serious implications of a data breach. We offer the full range of data protection compliance advice and aim to offer practical, commercial solutions to your compliance questions.

Data Protection Compliance Programmes and Audits

We have considerable experience in carrying out company-wide data protection audits and implementing compliance programmes. An audit typically involves a detailed assessment of the current level of compliance (by interviewing key staff and reviewing existing policies), followed by the production of a report highlighting the gaps in the level of compliance and providing practical recommendations and policies aimed at closing those gaps.

Advising on e-Privacy and Direct Marketing Compliance

Your customer data is a vital business asset and it is important that you know how to contact your customers for promotional purposes without breaching the complex rules in this area. We can advise on how to maximise your uptake in marketing campaigns, whilst complying with your data protection obligations. Having dealt with the regulator on behalf of clients, we know where the boundaries lie!

We are also experienced in all aspects of website privacy compliance, including the data protection implications of carrying out behavioural marketing.

Handling Investigations from the Regulator

If an unwelcome letter from the Information Commissioner/Data Protection Commissioner lands on your desk, we will assist you in managing the investigation and defending your position to avoid the risks of enforcement action from the regulator and the damage to reputation which may result from such action.

Advising on Cross-Border Data Transfer Issues

Transfers of personal information outside the European Union are strictly regulated. We aim to provide workable solutions to the restriction on overseas transfers based on the particular circumstances of your business. We have experience of managing cross-border data transfer issues in large outsourcing transactions as well as intra-group mechanisms for transferring employee and customer data such as Binding Corporate Rules.

Data Protection Training for Staff

We can provide tailored training for your staff on data protection matters, from introductory level presentations to training for a particular department on specific issues.

Website Privacy Health Checks

A website health check involves reviewing the data collection processes on your website and ensuring that your existing privacy notices and marketing consents are compliant and up-to-date.

Outsourced Data Protection Officer (DPO)

The EU Data Protection reform states that certain organizations will be required to appoint a dedicated Data Protection Officer. 

Appointment of a suitably qualified individual will be a challenge for most organizations. The existing pool of experienced data protection professionals is small. Even those currently employed in the area may not have the required or appropriate certifications to meet the regulatory expectations. 

Supportica’s outsourced Data Protection Officer services enable organizations to implement a successful Data Protection programme so the business can continue to focus on its core activities. In addition to maintaining compliance, these services also deliver security, productivity, risk management and cost-efficiency benefits.

Other Services

Is your business GDPR ready?

Suitable for organisations of all sizes, types and locations, our GDPR Toolkit equips businesses with the resources necessary to understand, assess and develop a plan for complying with the EU General Data Protection Regulation.

Get ready for GDPR compliance. Kick-start your compliance agenda with a collection of compliance precedents, tools and checklists which “work simply” and “simply work”.

- A complete set of easy-to-use and customisable documentation templates, which will save you time and money, and ensure compliance with the GDPR;

- Professional guidance on GDPR compliance obligations and personal information best practices;

- Help make sure that you have adequately identified risks to personal data and are able to put in place the necessary controls to protect your data; and

- Embed the documentation into your organisation quickly and easily by using the pre-formatted templates.

Is your business meeting its annual compliance training requirements?

In demand training on demand. Compliance Academy is one of the most developed, flexible and cost-effective online training platforms that can help you and your team manage your regulatory continuous professional training requirements.

Our ready-made online compliance training is European focused and will help protect your brand and people while creating a compliance culture. Most importantly, you will be entitled to CPD hours upon successful completion on any of our online courses.

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